Taeggie.com privacy policy

Issued 25th of February 2020. To see the preceding version click here.

At Taeggie, we respect your privacy, and we understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information we collect from you when you use our service via this Website or any Taeggie mobile application.

This policy describes the types of information we collect when you use our service as it is described on this Website, how we use and protect that information, how long we retain it, and with whom we share it. It also explains what your rights and options are as they pertain to that information. By visiting this website or using our Service, you consent to our collection and use of your information as described in this Privacy Policy.

This policy is incorporated into and made a part of our Terms of Service.

  1. GDPR Compliance Statement: Pursuant to the terms of the EU General Data Protection Regulation (“GDPR”) and is the “Data Controller” with respect to all of the information collected from visitors to our Website and users of our Service. To ensure compliance with the GDPR, we have incorporated the following practices and procedures:
    1. We verify that the third parties with which we share User information are GDPR compliant;
    2. We ensure that data is stored in a manner that facilitates our ability to locate and delete information pertaining to a specific user upon request;
    3. We perform security audits and retain outside consultants to help us ensure that we have employed sufficient measures to protect User information.
    4. Users must affirmatively agree to our Terms of Service and Privacy Policy before they can establish an account;
    5. The manner in which we use the information we collect are limited to those discussed in this Privacy Policy;
    6. If we modify any of the terms of this policy, we inform all of our Users via email and specifically ask EU Users to agree to the modified terms via e-mail or the Taeggie dashboard; and
    7. We have appointed an internal Data Protection Officer who is responsible for overseeing our privacy and data protection procedures and will serve as the individual point of contact for information access and deletion requests.
  2. Definitions. Unless otherwise defined in our Terms of Service , certain capitalized terms used in this Privacy Policy shall carry the following meanings:
    1. Social Media Network: Third party websites and mobile applications where users can create, publish, and view private and public social media content (i.e. Facebook, Twitter, etc.)
    2. Posts: Content (including hashtags, written material, images, and videos) that is created published, or republished by Users on Social Media Networks that is accessible to other users of the network.
    3. Feed: The combined Posts from the Social Media Networks selected by Users to embed and display on their website via the Service.
    4. Users: Users of the Taeggie Service responsible for deciding which Posts to combine to create their Feed.
    5. Content Creator: The party (either the User or a third party) that created a Post displayed within a Feed. If User is aggregating public content that they themselves created on Social Media Networks, they are both the User and the Content Creator
    6. Viewer: Anyone on the Internet who views an embedded Taeggie Feed
  3. Information We Collect. We collect two basic types of information from our Users:
    1. Personal Data:
      1. What is Personal Data? Personal Data is information that pertains to you specifically, and can help identify you as a person. In some cases, we may ask (or require) you to provide us with some elements of Personal Data (such as your email address and password) when you establish your account. In other cases, you may provide certain types of Personal Data to us (and other users) when you use the Service.
      2. When and How do we collect it? We collect Personal Data from Users when they establish and use their Taeggie accounts. We do not collect Personal Data from Viewers. We may collect Posts as part of the aggregation process. These Posts were made public by the Content Creators and generally do not contain Personal Data.

        Establishing an Account: When you establish an account you must provide us with an email address and a password. If you sign up for a paid account, you must also provide your name and payment information (i.e., credit card or Paypal account ID). We do not, however, store or “see” payment information, as it is passed directly to the applicable payment processing company listed in Section 4(a) of this policy.

        Using the Service: In the case where you are a User and a Content Creator, you may also disclose Personal Data to us (and others) in the content of your Posts. In addition, when you link your Social Media Network accounts to your Taeggie profile, you are granting us permission to access and use certain information about you as permitted by the Social Media Network APIs.

        For example, if you link your Facebook account, it may provide us with access to whatever information you choose to include in your Social Media Network public profile and Posts (via your Settings on the respective Social Media Network), such as friends’ names, pictures, genders, user Ids, connections, and any other shared content, and you will be making this information available to other Viewers regardless of whether they are connected to you via Facebook.

        When you (the User) log on to your Taeggie account, we will record your IP address and/or unique mobile device identifier and may tie it to your specific account. Under ordinary circumstances, an IP address recorded in isolation is not Personal Data under the standard definition of the term. However, it may become Personal Data when it is combined with other information.

        When you embed a Taeggie feed into your site, Viewers will be served static assets (image and video files) directly from the Social Media Networks servers. While Taeggie does not transfer any personal data to the Social Media Networks, the data that the Social Media Networks record while serving static assets to the Viewer is subject to the Social Media Network's privacy policy.
      3. How do we use Personal Data? We do not use Personal Data for marketing or advertising purposes, nor do we share it with third parties for that purpose. We use your email and password to enable you to create and log in to your Taeggie account, and use the Service. We also use your email address to send you account related notices and other information that we believe may be of interest to our Users. We use your IP address to identify your location in order to provide you with notices and other information that may be required by your local regulatory authority.
      4. Where is Personal Data Stored? All Personal Data collected from Users is stored on servers inside the EU.
    2. General Information: General Information consists of information that is anonymous in nature and does not identify you as an individual. This includes your computer IP address, unique mobile device identifier, browser type, ISP or carrier name, and the URL of the last web page you visited before visiting our website. This information gives us insights on how our users use our site and our other products. We collect this information by using “cookies”, which are small bits of computer code that are transferred to your computer’s hard drive via a web browser, which enable us to record the general information described above. We use this information to ensure that our service continues to appeal to our users.
      1. How do we use General Information? General Information gives us insights on how people use the Service, and helps us to maintain, modify, and enhance it. We use cookies to help us customize your experience when using the Service. For example: (1) we use “session information” cookies to keep you logged in when using the Service; (2) we use “referral user” cookies to enable us to track how a User found our Service, (e.g. whether by referral link, through another feed, or through a reseller). We also use services provided by Cloudflare, Google Analytics, New Relic, and Pusher, which set cookies for each User when they visit our site or use our Service. Social Media Networks such as YouTube may also set cookies when a Viewer views a video on a Feed. None of these cookies collect Personal Data.
      2. Where is General Information Stored? All General Information collected from Users is stored on servers located in the EU.
  4. How We Share information. We will not share Personal Data with third parties for marketing purposes without your consent. We will share Personal Data with certain third parties in the following ways:
    1. Service Providers: We utilize the following third-party service providers to perform certain functions on our behalf, and must share certain information (including Personal Data) with them in order for them to do so. However, the information that is shared is limited to that which is necessary to perform their specific functions:
      1. Stripe processes credit card payments on our behalf (click here to view their privacy policy);
      2. Heroku hosts our website and Service (click here to view their privacy policy);
      3. Gmail provides us with email support services (click here to view their privacy policy);
      4. Sendgrid provides us with email distribution services (click here to view their privacy policy);
      5. Google Analytics provides us with website analytics services (click here to view their privacy policy).
      6. Cloudflare is a defended delivery network that balances the website load and provides security (click here to view their privacy policy).
      7. Pusher allows us to quickly update the management user interface (click here to view their privacy policy).
    2. Law Enforcement: If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have about our users. We also may disclose your Personal Data to exercise or protect legal rights or defend against legal claims.
    3. Bulk Asset Transfers: In some cases, we may choose to buy or sell assets. In these business transfers, customer information, including Personal Data, is typically one of the business assets that are transferred. Moreover, if all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information (including your Personal Data), would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any assets may continue to be used according to your Personal Data as set forth in this policy.
    4. Other Third Parties: We may reserve and have the right to disclose any information about you or your use of our Service without your prior permission, if we in good faith believe that such action is necessary to protect and defend the rights, property or safety of our company or its affiliates, other Users of the Service or the public.
  5. How We Protect Information. We take the security of all the information we collect from and about our Users seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access and against accidental loss, destruction or damage. We also limit access to User information to employees who reasonably need access to it in order to do their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you. In addition, we have no control over the security of other websites that you might visit even when a link may appear to those websites site from our Site. If you share your computer or use a computer that is accessed by the general public, remember to log off and close your browser window when you have finished your session.
  6. How Long We Keep Information. We retain Personal Data and General Information for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain elements of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time. You may also request that we delete your information in the manner described in Section 7.
  7. Your Options and Rights. We currently offer Users the following options with respect to the manner in which we collect, use, and maintain information, or to otherwise exercise their rights under applicable privacy statutes:
    1. All Users: You may request that we stop sending you non-account related emails by clicking the “unsubscribe” link that is included at the bottom of non-account related emails. You may also request that we delete the information we collected from and about you by contacting our Data Protection Officer.
    2. EU Citizens: If you are an EU citizen, you may request that we provide you with (or delete) all the information we collected from and about you, or otherwise exercise your rights under the GDPR by contacting our Data Protection Officer. Data reporting and deletion requests will be processed free of charge within thirty (30) days.
    3. California Residents: Under the California Online Privacy Protection Act (“CalOPPA”), if you are a California Resident you may request information regarding the types of Personal Data we share with third parties for direct marketing purposes, and the identities of the third parties with whom we have shared such information during the immediately preceding calendar year. You may request further information about our compliance with CalOPPA by contacting our Data Protection Officer. Please note that under CalOPPA, we are only required to respond to one request per User each year, and we are not required to respond to requests made by means other than through requests submitted to our Data Protection Officer.
  8. YouTube Features. If you use our YouTube features, we are using YouTube API Services on your behalf and Google Privacy Policy applies to you. You can, at any time, revoke our access to your YouTube data by using Google security settings page
  9. Tracking Technology and Do-Not-Track Requests. We do not currently employ any technology that enables us to track your online activities over time and across third-party web sites, nor do we plan on doing so in the future. Keep in mind, however, that we have no control over the activities of third parties, and they may employ such technology that tracks your activity on this site. Because we do not employ tracking technology, we offer no response to Do-Not-Track requests transmitted by Web browsers.
  10. Children under 13. Our Service is not intended for users under the age of 13, and we do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. According to our Terms of Service, all users represent that they are at least 13.
  11. Modifications to this Privacy Policy. We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we modify this Privacy Policy, we will notify all Users via email, and may specifically ask you to agree to the modified terms in order to continue using the Service. Otherwise, further use of the Service following any such change constitutes your agreement to follow and be bound by the modified Privacy Policy.
  12. Questions. If you ever have any questions about this policy or the Personal Data and General Information we have collected please contact our Data Protection Officer. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have. Data Protection Officer Contact: [email protected]

  13. Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.

    Eurantie 8-10 as. 211
    HELSINKI, 00550